A Bigger Pie: How Getting Friendly With Your "Competition" Can Help Your Practice

On April 16, 2009, in marketing, practice marketing, strategy and philosophy, by Dan

Recently, the naturopaths in Collingwood and surrounding area got together to discuss some joint marketing for Naturopathic Medicine Week. There are more practitioners here than ever (and many more coming soon), and this is something we’ve been wanting to do for years – to collect all our “competition” in one spot and chat.
Why, you ask? [...]

6 Ways That Working Less Will Help Your Practice

On October 9, 2008, in strategy and philosophy, work-life balance, by Dan

We’re firm believers that there comes a time when finding success means you need to work less at some things, not more. It’s counterintuitive, I know, but sometimes the most important things are.
Here’s are 6 reasons why cutting your hours might just take your practice to the next level:
1. You’ll Be More Efficient
Parkinson’ s [...]

Who Spent My Cheese? 4 Lessons About Money in Your Practice

On September 5, 2008, in strategy and philosophy, your inner practitioner, by Dan

During our sabbatical in Paraguay, we started a free clinic using donations from patients back home.
As word spread, it became a common sight to find people scattered about the various shady spots outside our makeshift clinic waiting for la doctora, and trying to get a some relief in a place where a dollar day wasn’t [...]

7 Ways to Make Peace With Your Fees

On June 18, 2008, in strategy and philosophy, by Dan

“Money is in some respects life’s fire: it is a very excellent servant, but a terrible master.”
-PT Barnum

One of the most common issues we hear about from practitioners is not how to set their fees, but how to learn to feel comfortable with them. It’s one thing to say, “That’ll be X dollars, please,” [...]

The Unexpected Joys of Great Service

We’re thrilled with our new clinic. We’ve been able to offer better (and more) services because of the extra space, and the goldfish effect really seems to be kicking in.
One of the small drawbacks, though, is that our patients have to pay for parking – ouch. It was one of those little things that [...]

Are You Hunting or Farming for Patients?

On February 27, 2008, in referrals, strategy and philosophy, by Dan

A few weeks ago we talked about how to increase professional referrals to your practice. Developing this referral source is essentially a networking exercise, but the point of the post was to provide a framework in which to do it without feeling weird, creepy, or uncomfortable.
I know there are a lot of alternative and complementary [...]

Six Steps to Great Decision-Making in Your Practice

On October 9, 2007, in strategy and philosophy, by Dan

Like most of you, we’ve often been faced with tough decisions. Moving offices, adding new products or services, hiring staff, investing in a new marketing campaign – all these things can be overwhelming because of their cost, complexity, time commitment and level of change they bring to your personal and professional life.
We’ve had great [...]

Patient Poaching in Multi-Practioner Clinics

On October 2, 2007, in office management, strategy and philosophy, by Dan

Reader B. writes in to ask about dealing with patients in multi-practitioner settings:
You decide to take a 2 week vacation…now, the client doesn’t want to see you as their primary practitioner anymore and has requested to switch to the other [practitioner]. What is the etiquette? How should the client be accommodated? How can [...]

Exchanging Services: The Practice Downside

On July 18, 2007, in pricing, strategy and philosophy, by Dan

You’ll find this throughout the CAM/holistic professional community, particularly early in practice: the massage therapist trades a session for an adjustment from the chiropractor. The acupuncturist swaps time with the naturopath, who in turn trades a visit with a web designer. The homeopath exchanges treatments with the landscaping guy who cuts the [...]

Practitioner-Centered vs. Patient-Centered Alternative Health Care

On June 8, 2007, in strategy and philosophy, by Dan

Here’s a bit of wisdom for you:
Patients love having things done to them.
They do. They absolutely love it. Why? Partly because many are accustomed to prescriptive health care, and partly because it’s easy. Who wants to do all that hard work of lifestyle change?
The reality, however is that things the patient does [...]

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