Finding the Right Office Space at the Right Price

On October 24, 2007, in office space, by Dan

It looks like we’ve finally found our space. No signed lease yet, but we’re just about there. This is our third home – we’ve grown again, and I’m pretty sure now that we’re losing money every month we stay in our current space. There are some new treatments we’d like to offer, and we need […]

What's A Patient Worth?

On October 15, 2007, in practice metrics, by Dan

Annual revenue per patient is a great number to have at your fingertips. It’s one of the numbers we use most commonly when trying to decide on new expenditures, particularly marketing spends. To calculate a useful dollar-per-patient-per-year figure, you’ll need to know two things: Your active patients in the past year Your revenue over the […]

Six Steps to Great Decision-Making in Your Practice

On October 9, 2007, in strategy and philosophy, by Dan

Like most of you, we’ve often been faced with tough decisions. Moving offices, adding new products or services, hiring staff, investing in a new marketing campaign – all these things can be overwhelming because of their cost, complexity, time commitment and level of change they bring to your personal and professional life. We’ve had great […]

Patient Poaching in Multi-Practioner Clinics

On October 2, 2007, in office management, strategy and philosophy, by Dan

Reader B. writes in to ask about dealing with patients in multi-practitioner settings: You decide to take a 2 week vacation…now, the client doesn’t want to see you as their primary practitioner anymore and has requested to switch to the other [practitioner]. What is the etiquette? How should the client be accommodated? How can this […]

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