Sometimes, clients just appear on your mental radar. They pop into your mind out of the blue, and you think, “Gee. I wonder what happened to so-and-so?” They might have been in active treatment, but have since dropped off, or recovered from a condition and haven’t been back since.
Whatever the reason, it happens, and we’ve [...]
Getting new clients takes time, energy and sometimes money. For all that investment, it’s a shame when they don’t come back. We’ve had a lot of faces through our practice doors over the years, and while we do our best to keep them engaged, we don’t retain everyone. As a result, we’ve got our share [...]
There is a natural progression to starting an alternative health practice. After opening your doors, the first order of business is, of course, to get as many new patients as quickly as possible. Unfortunately, a natural second step in this process is to forget all about these patients once they leave the office. The file [...]
SoundPractice.Net’s latest podcast is on the importance of creating and using systems to manage return visits, and ensuring that test reports, etc. are properly followed up on.
SoundPractice.Net – Podcasts for Medical Practice Management and Health Care Administration
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