When Was the Last Time?

On December 14, 2010, in strategy and philosophy, by Dan

When was the last time you thanked a client for choosing you, and not someone else? When was the last time you told a patient that you realize how inconceivably big a deal it is that she trusts you with her health? When was the last time you walked a client to her car? When […]

5 (More) Things to Do in Your Practice From Day One

Back in 2006 (wow) we listed five things we wished we would have done in practice right from day one. Since the New Year is almost upon us, it seems like the right time to pass on a few more. Even if you started your practice long ago, you can still pretend like the new […]

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