Automated Patient Reminder Calls

On November 28, 2007, in online resources, by Dan

Okay – I haven’t tried this out, but I have to admit the demo looks pretty slick.

Patient Prompt emails, calls, or text messages your clients to remind them of their appointments, allows them to respond to confirm, and it does it all automatically. Reminder calls consume quite a bit of time for us these days, but I can’t imagine not doing them. This might be just the solution.

I’m not sure how patients would respond to the automated system. You can actually record your own message so that clients hear a familiar voice, but I still tend to lean more toward the full-service, “real person” approach from a service quality perspective. If you’ve tried it, or have any thoughts, leave a comment and let us know.

Join the Journey!

No related posts.

 

Leave a Reply



Looking for something?

Use the form below to search the site:

Still not finding what you're looking for? Drop a comment on a post or contact us so we can
take care of it!

Visit our friends!

A few highly recommended friends...

Loading...
Join thousands of practitioners and get new articles for free!
No spam. Just great practice advice.

Join the Journey and get our practice articles delivered right to your inbox--free!