ExamineYourPractice.com offers comprehensive practice evaluations using “mystery shoppers”. Likely best for checking the performance of your staff, but you could always get a self-review…

Mystery Shopping – Medical Mystery Shopper – ExamineYourPractice.com

There’s also an interview with President Jodi Manfredi on SoundPratice.net:
http://www.soundpractice.net/article.cfm?id=290

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