ExamineYourPractice.com offers comprehensive practice evaluations using “mystery shoppers”. Likely best for checking the performance of your staff, but you could always get a self-review…
Mystery Shopping – Medical Mystery Shopper – ExamineYourPractice.com
There’s also an interview with President Jodi Manfredi on SoundPratice.net:
http://www.soundpractice.net/article.cfm?id=290