How Much Office Space does Your Practice Need?

On July 6, 2007, in office space, by Dan

If you’re in the market for new space, how much do you really need? Tough call – it depends on many factors, and varies from practice to practice. Here are a few things to consider, though, and some space calculators to help you get in the ballpark. It’s About People In CAM practice, business revolves […]

Should You Buy or Lease Office Space for Your Practice?

On June 27, 2007, in office space, by Dan

Since we’re going through the process of finding better, bigger office space, I’d thought I’d post along the way on some of the key challenges and decision points. Buying or leasing can be a challenging one for many practitioners. Interestingly enough, I think it’s more challenging later in your career, when you have the cash […]

Reducing No-Shows White Paper

On June 19, 2007, in office management, online resources, by Dan

SpectraSoft has a free white paper on reducing no-shows and cancellations. While their specialty is software for physiotherapists and other health care pros, some of the tips are quite good, and applicable to any CAM/holistic practice. “No-Show” White Paper (You’ll have to register, but it’s just a four-liner.)

How to Guarantee You Take a Decent Vacation

On June 18, 2007, in work-life balance, by Dan

CAM practitioners seem to have a real challenge in leaving their practices for a decent vacation. The Too-Busy can’t seem to make the time, and the Not-Busy-Enough are afraid to leave, or don’t feel they can afford to. Here’s the thing: vacation time is a like money. You need to manage it, or it’ll manage […]

Why do CAM Patients Refer?

On June 13, 2007, in referrals, by Dan

As your practice grows, existing patient referrals begin to make up an increasingly large portion of your new patients. Practitioners will often know where a referral came from, but rarely will they know exactly why that person referred. We often know the source, in other words, but not the cause. The truth is, however, often […]

Practitioner-Centered vs. Patient-Centered Alternative Health Care

On June 8, 2007, in strategy and philosophy, by Dan

Here’s a bit of wisdom for you: Patients love having things done to them. They do. They absolutely love it. Why? Partly because many are accustomed to prescriptive health care, and partly because it’s easy. Who wants to do all that hard work of lifestyle change? The reality, however is that things the patient does […]

Giving Away the Cow: Increasing Return Patient Visits

On May 16, 2007, in strategy and philosophy, by Dan

Here’s the scenario: A new naturopath starts her practice. She’s fresh out of school, heavy in debt and a little freaked out by how much her time is worth. I hope people aren’t turned off by the price, she thinks. Anxious to make sure she’s ‘worth it’ to her clients, her first patient visits are […]

How To Avoid Fear-Based Practice Mistakes

On April 4, 2007, in your inner practitioner, by Dan

As your practice grows, you’ll be faced with challenges and critical choices that can make a huge difference in your success over time. When these junctures arrive, though, you’ll make your best decisions if you’re not hampered by fear. Here are some of the most common practice fears and tips on how to avoid them. […]

CAM Marketing With Integrity Part 2: Increasing Referrals

On March 20, 2007, in marketing, by Dan

After the post on marketing with integrity, I thought it’d be useful to provide an example of putting the principles to work. Referrals from existing patients are critical to growth. Good patients tend to refer other good patients, and that cycle is an important one for growing your practice with the kind of patients you […]

How to Deal With a Staff Ultimatum

On March 16, 2007, in staff, by Dan

Reader W., a naturopath, is facing a staff ultimatum: “I need a raise or I quit.” What’s the best thing to do? a) Give In b) Do nothing/ Call the Bluff c) Negotiate d) Accept The Resignation This situation is more common than you think. Keep an eye out for it in your practice, as […]

Practice versus Business

On March 7, 2007, in books, strategy and philosophy, by Dan

I came across a tidbit today that does a great job of describing the difference between running a business and running a holistic practice. It’s from Rich Dad’s Cashflow Quadrant, the second in the Rich Dad series of books: “Those who are true “B’s” (Business Owners) can leave their businesses for a year or more, […]

Marketing Your Practice With Integrity

On February 20, 2007, in marketing, by Dan

It’s no secret that CAM practitioners, on average, aren’t keen on marketing. It isn’t something most students desire (or get) training in during school, and as practitioners, there’s a sense that marketing is just a little bit dirty – that it’s the sleazy side of business that simply must be done to get ahead. It […]

Practice Finances Podcast

On February 13, 2007, in measuring success, by Dan

The latest podcast from SoundPractice.net is “How To Stay On Top of Practice Finances”. While all the podcasts are for MD’s, there’s usually something good in there… SoundPractice.Net

When (and How) to Fire a Patient

On February 7, 2007, in your patients, by Dan

Most businesses wouldn’t even consider firing a customer. But sometimes it’s the smartest thing you can do. -The Bootstrapper’s Bible, by Seth Godin Unless you’re blessed with Mother Theresa-esque patience, I’ll bet there have been days where you’ve been pushed to the edge of reason by one of your clients. Rude behavior, seemingly un-resolvable or […]

CAM Prize to be Awarded By Canadian

On February 3, 2007, in opportunities, by Dan

Michael Cohen of CAMLAW posted about a $250,000 prize to a practitioner or researcher in the field of complementary or alternative medicine. Nominations for the Dr. Rogers Prize for Excellence in Complementary and Alternative Medicine open February 15, 2007 with the winner announced November 1, 2007. The Dr. Rogers Prize for Excellence in Complementary and […]

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