SoundPractice.Net has a free podcast on finding the right office staff. It caters to the MD crowd, but there are few interesting points in the 20-odd minutes.
Perhaps even better, there are over 100 free podcasts on the same site…
SoundPractice.Net – Podcasts for Medical Practice Management and Health Care Administration
(For a full list of all the podcasts, check out: http://www.mpmnetwork.com/page.cfm?name=featured_content )
