How to Pick The Low Hanging Fruit in Your Practice

On July 6, 2010, in inspiration, office management, practice growth tools, by Dan

One of the ideas in The Practitioner’s Journey is that complexity is what gets us bogged down. We often know what to do in practice. We just don’t know what to do next. You’ve probably been there. You take a look at the pile on your desk, or the to-do list, or you scroll through [...]

The One Word You Need to Grow Your Practice in 2009

On December 31, 2008, in inspiration, practice marketing, service quality, by Dan

The stats show that about two-thirds of us make New Year’s resolutions. My guess is that the majority of the other third can’t help but think at least a little bit about 2009, too. It’s natural. We’re thinking about getting organized and making fresh starts. Out with the old. In with the new. We feel [...]

Racing to Make a Difference: Can You Help?

On September 10, 2008, in inspiration, by Dan

Being paid in cheese was certainly a unique experience. What was most empowering about setting up practice in a developing nation, though, was the realization of how easily small actions can make a big difference. In that same spirit, we’re excited to announce Train For Humanity, a non-profit organization that I co-founded with a handful [...]

The Unexpected Joys of Great Service

We’re thrilled with our new clinic. We’ve been able to offer better (and more) services because of the extra space, and the goldfish effect really seems to be kicking in. One of the small drawbacks, though, is that our patients have to pay for parking – ouch. It was one of those little things that [...]

Weekend Inspiration: Do The Unthinkable

On February 8, 2008, in inspiration, by Dan

I was recently interviewed about our book Escape 101 by Mark Hayward of MyTropicalEscape.com, who’s a consummate escape artist himself. You can check out the interview here, but what I really want to draw your attention to is his interview with Scott Rigsby, who became the first double amputee in the world to finish an [...]

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