No-shows tend to get more attention in alternative medicine practices, likely because of the irritation factor. When you look at it from a business perspective, though, cancellations and reschedules can be just as detrimental. The only difference is that you get more advance notice, so you may have time to fill the slot.
Many [...]
A nice little PDF from Elizabeth Woodcock here on reducing no-show appointments. It’s written for MD’s, but equally applicable to any alternative medical business. A few other resources worth checking out there, too.
As the demand for complementary and alternative medicine grows, there’s a corresponding increase in practitioners offering CAM services. Or maybe it’s the other way around…at any rate, if you’ve enjoyed the freedom of limited competition in your geographic fiefdom, there’s a good chance it won’t last.
Fear not. A little competition can be great for your [...]
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